A powerful AI-driven support system for your organization
Delight your members with instant answers to their questions and collect actionable data on the issues affecting members to drive smarter advocacy.
Reliable support. Insightful data. Stronger advocacy.
The Encevia platform captures and analyzes the real-world issues affecting your members, so that you can proactively improve your services and representation.
Built for high-stakes industries.
Security & accuracy
We ensure security and compliance, with questions answered at accuracy far above industry standards.
White label
Our platform is fully branded and integrated into your customer journey in a way that suits you.
Triage
Synced with member rosters
AI Agents can access schedules and personal profiles; providing an accurate and personalized experience.
Tech stack integration
Seamless tech harmony, syncing effortlessly with your existing systems and APIs for smooth connectivity.
Enterprise-ready scalability
Platforms are built to support large-scale operations and scale with your member base.
Aviation
Consistent, accurate advice pilots can trust.
Encevia’s AI-powered chat instantly answers pilots' questions and escalates complex cases, keeping organizations ahead of member needs — with no added workload.
Support app for pilots
24/7 instant access to union knowledge base
Track case history in app
Pilot roster integration
Healthcare
Medical staff backed by top-tier support
Encevia's intelligent AI Agents promptly resolve healthcare professionals' inquiries. Your members will never be on the back foot again.
Transportation
Assistance for transportation employees
Encevia's AI-powered interaction swiftly replies to inquiries from transport personnel. From their employee rights to roster conflict, your workers will never be on the back foot again.
Ready to deliver exceptional service?
Give your members support they can depend on.
