Putting union value into members’ hands.
Accurate answers citing your members’ agreements and work rules, 24/7. Built using your rules, with your team of experts in control.
“Encevia has added enormous value to our organisation. What impressed us most wasn’t just the technology, it was their ability to understand our needs, drive adoption, and deliver solutions that our team and members actually use every day.”
– Simon Lutton, Executive Director, AFAP
Every member query becomes actionable.
See which clauses cause confusion, where members are struggling and which issues are building, so your leadership can act immediately.
Your agreements and your experts’ rules sit behind every answer. Calculations run on fixed rules, not AI guesswork.
Changes are built and tested before members see them. Every version is recorded, publishing needs approval, and you can trace the reasoning behind every answer.
The people who know your organisation’s agreements best can build and maintain the logic with Encevia’s no-code tools, or Encevia can manage it for you.
Built to support your people, not replace them.
Encevia handles 90%+ of member questions, freeing your officials, delegates and industrial staff to better spend their valuable time on the matters that need their human touch.
Your knowledge base doesn’t retire when your experts do.
Every piece of knowledge your experts encode into Encevia stays with your organisation. When experienced staff move on, members keep getting the same expert answers, now and into the future.
Choose how involved your team wants to be.
Choose from:
Your experts build and maintain the logic using Encevia’s no-code tools, with our support on hand when needed; or
We build, test and maintain your system under your guidance. Your team reviews and approves all changes before members see them.
Integrations
We can integrate with your existing systems: rosters, member databases, case management, and more.
Industries
Built for high-trust industries. We specialise in complex, regulated environments where members depend on accurate, timely, round-the-clock support.
Aviation
Industry compliant software, with roster integration, that delivers 24/7 automated support to pilots and other key aviation workers.
Healthcare
Complex awards, rosters and on-call rules are exactly what Encevia was built for. Talk to us about supporting your members.
Transportation
Shift work, fatigue rules and multiple employers are what Encevia handles best. Talk to us about deciphering your agreements and work rules.
See what member support looks like now.
