Member support built for pilots.

Pilot agreements are among the most complex in any industry. Encevia uses enterprise AI built for aviation unions: it gives union members accurate answers on their agreements, rosters and fatigue rules, anywhere, any time, and gives their union’s leadership a clear view of the issues they’re facing.

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AFAP Logo

Trusted by the Australian Federation of Air Pilots.

Trusted by the Australian Federation of Air Pilots.

Qantas Pilot Council

Qantas Pilot Council

Virgin Pilot Council (in rollout)

Virgin Pilot Council (in rollout)

Jetstar Pilot Council (coming soon)

Jetstar Pilot Council (coming soon)

5,100+

5,100+

questions asked

questions asked

94.1%

94.1%

answered instantly

answered instantly

98.6%

98.6%

satisfaction rate

satisfaction rate

“Encevia has added enormous value to our organisation. What impressed us most wasn’t just the technology, it was their ability to understand our needs, drive adoption, and deliver solutions that our team and members actually use every day.”


– Simon Lutton, Executive Director, AFAP

“Encevia has added enormous value to our organisation. What impressed us most wasn’t just the technology, it was their ability to understand our needs, drive adoption, and deliver solutions that our team and members actually use every day.”


– Simon Lutton, Executive Director, AFAP

The questions pilots actually ask.

Answered from each pilot’s own agreement and roster, any time of day.

Rest and fatigue.

Rest and fatigue.

Rest and fatigue.

Minimum base turnaround, duty and flight-time limits, and fatigue rules, worked out against the pilot’s own roster.

Rosters and contactability.

Rosters and contactability.

Rosters and contactability.

What a roster day means, when a pilot can be contacted, and how pattern protections apply.

Pay and allowances.

Pay and allowances.

Pay and allowances.

How pay periods, credits and allowances work under the agreement.

Leave.

Leave.

Leave.

Entitlements, and how leave interacts with the roster.

Agreement changes.

Agreement changes.

Agreement changes.

Plain-English comparisons of current and proposed agreements during negotiations.

What pilots say.

Saves time.

Saves time.

Saves time.

“As a relatively new starter I am honestly loving the app. It has already helped me answer so many questions and saves so much time searching for the correct reference in the EBA.”
– AFAP pilot member

Fills a gap.

Fills a gap.

Fills a gap.

“I think it’s filling a previous void, totally a tool people will need… There is no quicker way to educate people about their EA and work rules.”
– AFAP pilot member

Easy to use.

Easy to use.

Easy to use.

“First impressions are that it is excellent and very user friendly.”
– AFAP pilot member

Built around the roster.

Encevia connects to the pilot’s roster, so answers reflect their actual trips, sign-on and sign-off times and days away, not a generic example. Where a question depends on information the roster doesn’t hold, Encevia asks for it.

Exact where it matters.

Fatigue and duty rules are high-consequence. Encevia’s AI understands the question and works through it. Where the rules have to be exact, it uses Decision Engines and calculations built from the agreement and the operator’s fatigue ruleset. Every answer can be traced step by step.

When a pilot needs a person.

Any question can go to the union’s industrial team with one tap, with the conversation and roster details attached, so the pilot never has to repeat themselves.

Talk to us about your pilot group.

Give your members the experience they deserve — and your leadership the visibility they’ve never had.

Give your members the experience they deserve — and your leadership the visibility they’ve never had.

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